Mohamed Shahin M
Tirur, Kerala, India|+91 8113003220|shahinmohamed411@gmail.com
Professional Summary
Results-driven Associate CRM Consultant with hands-on experience delivering end-to-end Microsoft Dynamics 365 CRM solutions across the UAE/GCC market. Proven ability to translate complex business requirements into scalable CRM customizations, Power Platform solutions, and cloud integrations. Skilled across the full Microsoft stack — including Power Pages, Power Automate, Power BI, and Azure Functions — with additional expertise in Flutter mobile development and third-party API integrations. Adept at collaborating with cross-functional teams to drive digital transformation for enterprise clients in Marina Management, Real Estate, and Financial Services sectors.
Core Competencies
CRM & Platform
Microsoft Dynamics 365 CRM, Dataverse, Power Pages, Power Automate, Power BI, Power Platform, Ribbon Workbench, XrmToolBox
Cloud & Integration
Azure Functions (C#), Azure Key Vault, REST APIs, DocuSign Integration, eSignature (Emsign), OAuth2 / SSO
Development
Flutter (iOS & Android), JavaScript, Liquid Templates, C#, ReactJS, Node.js, SQL, MongoDB, Git
Methodology
Requirements Analysis, UAT, System Integration, DEV-to-UAT Migration, Functional Consulting
Microsoft Certifications
- Power BI Data Analyst Associate (PL-300)Microsoft Certified
- Power Platform Developer Associate (PL-400)Microsoft Certified
- Power Platform Fundamentals (PL-900)Microsoft Certified
Professional Experience
Associate CRM Consultant
2024 — PresentMaxcient Technologies — Bengaluru, India (HQ: Dubai, UAE)
- Delivered end-to-end Dynamics 365 CRM implementations for enterprise clients in Marina Management and Financial Services, covering full project lifecycle from requirements gathering to UAT and go-live support
- Architected and deployed Power Pages customer portals with dynamic Liquid/JavaScript-driven data binding, SVG marina maps with real-time CRM berth color logic, and multi-contract popup support
- Engineered Azure Functions middleware (C#) integrating Dynamics 365 with DocuSign for end-to-end contract signing automation, with secure secret management via Azure Key Vault
- Designed NationalBonds eSignature integration using Emsign (on-premise) across a VPN/PAM network architecture, producing C# Azure Functions skeletons and detailed effort estimations
- Built Power BI operational dashboards using DirectQuery against Dataverse with OAuth2/SSO and Row-Level Security embedded within Dynamics 365 CRM for management reporting
- Configured Ribbon Workbench in XrmToolBox to manage CRM button visibility on contract entities using OrRule/ValueRule logic aligned to status-driven business workflows
- Managed full DEV-to-UAT migration of DocuSign/Dynamics 365/Azure Functions integration, including Azure IAM configuration, Key Vault setup, and Power Automate Connection Reference management
- Developed a Flutter mobile application (iOS & Android) integrated with Dataverse REST APIs, enabling customer onboarding, berth booking, and operational workflows across platforms
- Collaborated closely with business stakeholders to perform requirements analysis, system design, UAT support, and post-deployment optimization
Assistant Software Engineer
2023 — 2024Hyz Ventures Pvt. Ltd.
- Contributed as a core developer on the HYZ-Business platform, delivering features across the full stack within a collaborative team environment
- Built responsive, high-performance front-end interfaces using ReactJS, improving user experience and application usability
- Developed scalable Node.js backend services and RESTful APIs, enabling seamless data exchange across platform modules
- Designed and optimized MongoDB database schemas to support efficient data storage, retrieval, and application scalability
- Actively participated in sprint planning, code reviews, and cross-functional collaboration to ensure consistent on-time delivery
MERN Full Stack Intern
2023Futura Labs
- Designed and developed a full-featured e-commerce web application for book sales using the MERN stack (MongoDB, Express, ReactJS, Node.js)
- Implemented complete CRUD operations, RESTful API architecture, and front-end UI, delivering a production-ready application
- Applied performance optimization techniques to ensure scalability and maintainability
Education
B.Tech — Electrical & Electronics Engineering
June 2022Ponnaiyah Ramajayam Institute of Science and Technology, Thanjavur — CGPA: 7.5 / 10.00
Higher Secondary, Class XII
April 2018Kerala Higher Secondary Education Board
SSLC, Class X
March 2015Kerala Board of Public Examinations
Declaration
I hereby declare that all the details furnished above are true to the best of my knowledge and belief.